Help
Never used an assistant before? Start here.
Bel is a conversation, not a console. You write what you need in ordinary words, it answers, you steer. No commands to learn. This page covers the first week.
Getting started
Your first ten minutes
Create the account
Email and a password on the sign-up page. No card, no phone number. A verification email arrives within a minute — click the link in it and the account is active. The link works for 48 hours.
Bring one real task
Not a test question — an actual thing from your pile. The reply you owe someone, the letter on the fridge, the trip in November. Bel is easier to judge on real work.
Write it like you'd write to a helpful friend
Say the situation, say what you want out of it, say the tone if it matters. Then read the answer and steer: "shorter", "warmer", "add a deadline". Steering is the skill, and it takes a day to learn.
Check anything that matters
Bel is good at drafting and organising, and it will say when it doesn't know. For facts, dates, prices and regulations, use the sources it links and glance at them. Thirty seconds of checking is the deal.
The one skill
Writing a good request
Three ingredients cover almost everything:
- The situation. "My landlord hasn't fixed the heater and it's getting cold" beats "write a letter about a heater".
- The output. A draft email, a checklist, a comparison table, a translation. Say which one.
- The tone. Firm but friendly. Formal. Funny but safe for a grandmother. Bel takes direction well.
And one habit: answer back. "Make it shorter" is a full instruction. So is "the second paragraph is wrong, here's what actually happened". The second draft is usually the one you send.
The second request names the situation, the output and the tone. That is the whole trick.
Recipes
Common tasks, step by step
Chase an unpaid invoice
1. Tell Bel the invoice number, who owes it and how late it is.
2. Say the tone: firm, friendly, final notice.
3. Ask for a deadline in the text.
4. Read it, fix any detail, send it yourself.
Understand an official letter
1. Photograph or paste the letter.
2. Ask: "What is this asking me to do, and by when?"
3. Ask for a checklist of what to gather.
4. If it involves money or rights, confirm with the issuing office — Bel organises, it does not give legal advice.
Cancel a subscription
1. Give Bel the service name and your account or membership number.
2. Ask for the cancellation letter with the earliest valid end date.
3. Ask how to send it so it counts (some need registered post).
4. Keep the confirmation when it arrives.
Plan a trip
1. Say where, when, how many days, the budget, and who is coming.
2. Say the constraints: bad knees, early nights, one picky eater.
3. Ask for the plan day by day, then a packing list.
4. Check opening times and prices before booking — Bel links sources for a reason.
Write in your second language
1. Write the message in your own language first.
2. Ask Bel to translate, and say how formal the recipient is.
3. Ask "does this sound natural?" — Bel will smooth what sounds translated.
4. Keep the original next to it in case tone matters.
Compare before buying
1. Name the thing, the budget and the two or three features you care about.
2. Ask for a short table with real options and sources.
3. Ask "what am I giving up with the cheap one?"
4. Check the linked prices yourself — they move.
Limits
How the limits work
The free plan gives you 30 messages a day, and a message is one thing you send — replies and follow-up chips do not count against you until you send one. Bel warns you at 28, finishes the reply it is on at 30, and resets at midnight in your timezone. Uploads on the free plan are up to 10 MB. Nothing is deleted when you hit a limit; Bel simply waits until tomorrow, or until you move to Everyday, where messages are unlimited.
Stuck?
Email support@asistbel.com and a person replies within one business day, usually faster. Describe what you tried and what Bel answered — screenshots help.